Synergy Global Housing held its year-end holiday banquet this afternoon. This is an opportunity for the corporate housing providers’ Executive Leadership Team to reflect on the past year’s successes and speak to our organizational goals for 2018 and beyond. As part of this celebration Co-founders Jack Jensky and Henry Luebbert, as well as President Debra Christopher, honored several team members who went above and beyond to help us achieve our successes in 2017. Each of these awards are representative of the four pillars of Synergy’s foundation; People, Passion, Innovation, and Stewardship. This winners of this year’s awards are:
Partner Award (Stewardship)
Cynthia has been with Synergy for more than 5 years overseeing several key accounts. In her current role as Client Services Manager, Cynthia has the unique responsibility of acting as a consultant to our clients, ensuring exceptional service while leading Synergy’s in-house team of guest service representatives assigned to those accounts. She is a true leader with her attention constantly focused on serving her clients in a way that makes them feel like friends instead of business associates.
Katie Lim serves as Director of Global Solutions for Synergy’s APAC operations team. She is responsible for our corporate client and property portfolio development throughout Asia and Australia. Much of our success in servicing our clients in the region can be attributing to Katie’s hard work and management. Her customer-centric approach is what defines the Synergy Difference, and she inspires everyone in our organization with her can-do spirit and friendly approach to problem solving.
Cultural Ambassador Award (People)
Andre Blakely can take on almost any task and find an effective solution. But what makes his work remarkable, is his ability to take on any challenge with grace, humility and a smile on his face at all times. As Resident Services Coordinator, Andre is responsible for resolving issues that our guests face when staying with Synergy. From maintenance requests to learning about their surrounding neighborhoods, he ensures every guest he talks with feels like they are truly “home.” Andre is always interested in learning more about his clients, as well as more about Synergy and looking for ways he can grow and expand his impact to the company and the client.
Innovator Award (Innovation)
Lauren serves as Synergy’s Customer Experience Manager, where she oversees our guest relations efforts. This award recognizes her hard work in overhauling Synergy’s reservation confirmation process and improving efficiency and effectiveness of managing our intern housing programs and improving our overall service delivery. She consistently brings passion and creativity to everything she does, and is the ideal liaison between Synergy’s Sales, Operations, Guest Relations and Residential Services teams.
Team Award (Passion)
Synergy’s accounting team was honored for being a true partner with all departments in the organization. They consistently take time out of their day, answering questions and stepping in with clients to collaborate on process improvements. They are prompt with thorough, detailed responses and solutions. Dependably finding a way to meet the client request in a way that makes sense for both Synergy and our customers. From helping to manage rotational programs with complicated billing, to unique invoicing requests including itemizing VAT or billing in local currency or to specific business units, they are always there to support the team and work together to solve a challenge.
Business Development Manager of the Year
Last year’s Cultural Ambassador Award was again honored, this time with the BDM of the Year Award. Lisa’s teamwork, kind approach, amazing positive attitude and accomplishments are reflected in the office culture that exists in Synergy’s Los Angeles office. She never takes credit for her team’s successes and consistently sends positive feedback regarding the work of her teammates. Her clients instantly connect to her because of her ability to stay true to her authentic self. Her attitude gives our entire organization the reputation that we hire the best in the industry and have a competitive edge over our competitors.
The awards luncheon also gave Synergy’s Executive Leadership Team the opportunity to recognize individuals with milestone anniversaries with the company. Celebrating their 5-year anniversaries were:
In addition to the Executive Leadership Team’s holiday luncheon in Northern California, Synergy’s Los Angeles Global Solutions Centre recognized their individual team members at a lunch last week. Highlights of that event can be viewed in the photo gallery below.
Congratulations to all honorees and cheers to another successful year in 2018!