Synergy achieved the highest survey scores across all guest satisfaction categories
San Ramon, CA., October 12, 2021 — Synergy Global Housing (Synergy), a global leader in serviced accommodation program management, won the U.S. Superior Quality Achievement Award at the Graebel Companies, Inc. (Graebel) 2021 Partner Alliance Excellence Awards. Graebel, a leading provider of global talent and workplace mobility solutions, awards this achievement to the Partner Alliance member that demonstrates superior quality of service as reflected in satisfaction surveys sent to Graebel customers.
“This achievement speaks volumes to the remarkable job our guest counselors and services team members do to support our guests day in and day out,” said Craig Partin, EVP Sales and Marketing, Synergy. “An exceptional guest experience has always been paramount to our hospitality service ethos and this award is just further proof of the talent, skill and dedication our teams possess.”
Synergy is a long-time elite member of Graebel’s Partner Alliance, the company’s highest-rated tier within its global network of deeply skilled, highly motivational mobility experts. The Partner Alliance outlines a set of practices, processes and privileges carefully designed to create a close network of Graebel service providers that are laser-focused on exceptional customer service.
“[Synergy] gives us solace in knowing we have an amazing and trusted partner we can rely on,” said Kathleen Momberger, VP Global Supplier Development, Graebel.
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About Synergy Global Housing:
Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States. Recognized globally, Synergy’s recent awards include 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM); 2021 and 2020 Corporate Housing Provider of the Year from the Corporate Housing Providers Association (CHPA); 2020 Corporate Business of the Year from the Association of Services Apartment Providers (ASAP), and the 2020 Best Service Apartment Provider – Regional/Global award from Relocate Magazine.
Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 190 cities in over 30 countries, Ascott’s serviced residence and hotel brands include Ascott The Residence, The Crest Collection, Somerset, Quest, Citadines, lyf, Préférence, Vertu, Harris, Citadines Connect, Fox, Yello, Fox Lite and POP!. Ascott is a wholly-owned subsidiary of CapitaLand Limited (CapitaLand), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore. Today, the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.
About Graebel Companies, Inc.:
Graebel Companies, Inc. is a leading provider of global talent and workplace mobility solutions for some of the world’s largest and most recognized brands and their employees in 165 countries. Since its founding in 1950, Graebel has innovated and grown to deliver excellent relocation service and results for clients, all while remaining family-owned and focused on people-first mobility. With custom technology solutions, Graebel develops and implements mobility strategies that help companies attract and retain talent; respond faster to global market trends; maximize return on mobility programs; and create exceptional experiences that make global talent mobility more humane and as seamless as possible. As a full-service relocation management company (RMC), Graebel addresses every part of the mobility lifecycle for employers and employees, including services for departure and move management, destination, settling-in and ongoing assignments. For more information, visit Graebel.com. Here’s to the world ahead®.
